1. ABOUT OUR SERVICES

Nalo Ventures Group LLC provides access to Nalo Credit Business CRM, a software platform designed for independently owned and operated credit repair businesses.

We provide software access. We do not operate your business, perform credit repair services for your clients, provide legal advice, or guarantee the success of your business.

2. BUSINESS OWNER RESPONSIBILITIES

Each subscriber operates an independent business and is solely responsible for:

• Establishing and managing their business
• Learning and following all applicable federal, state, and local laws
• Obtaining any required licenses, registrations, insurance, or bonds
• Creating legally compliant business practices, agreements, disclosures, and policies
• Properly handling and protecting client information
• Determining what services to offer and what prices to charge
• Responding appropriately to clients and maintaining accurate records
• Avoiding false, misleading, or guaranteed claims

Access to the software does not establish an employment, partnership, joint venture, franchise, or agency relationship between you and Nalo Ventures Group LLC.

3. SOFTWARE SUBSCRIPTIONS AND PAYMENTS

Nalo Credit Business CRM is offered through a recurring monthly subscription. Current pricing and included features will be displayed before enrollment.

Recurring software payments are processed through the software provider’s enrollment and payment system. By enrolling, you authorize the applicable payment provider to charge your selected payment method according to the subscription terms presented during enrollment.

Subscription pricing, payment dates, cancellation procedures, and refund terms presented during enrollment are incorporated into these Terms. If there is a conflict, the signed software subscription or enrollment agreement will control.

4. FOUNDING PARTNER PRICING

Eligible businesses that enroll during the announced private-launch period may receive Founding Partner pricing.

The Founding Partner rate remains available only as long as the original subscription remains continuously active and in good standing. If the subscription is canceled, terminated, or allowed to lapse, the Founding Partner rate is forfeited. A returning subscriber must enroll at the price available at that time.

Founding Partner pricing cannot be transferred to another person or business.

5. CANCELLATIONS, REFUNDS, AND CHARGEBACKS

You may request cancellation through the process provided within the software platform or by contacting the appropriate support team.

Cancellation does not automatically create a right to a refund for payments that have already been processed. Refund and cancellation requests will be handled in accordance with the agreement and policies presented during enrollment, as well as applicable law.

You remain responsible for charges incurred before the effective cancellation date.

If you believe a charge was made in error, you agree to contact the appropriate support team before initiating a chargeback, to allow an opportunity to investigate and resolve the matter.

Knowingly submitting a false or fraudulent chargeback, including falsely claiming that an authorized purchase was unauthorized, may result in immediate suspension or termination of your account. We reserve the right to dispute the chargeback, provide relevant transaction and account records to the payment processor or financial institution, and pursue any lawful remedies available to recover unpaid amounts and related costs.

6. TECHNICAL SUPPORT

Technical support, onboarding assistance, account questions, and software-related customer service are provided by the software support team during its posted business hours.

Technical support does not include credit repair training, legal advice, credit coaching, marketing services, business consulting, or assistance in operating your company.

7. OPTIONAL BUSINESS CONSULTING

Business consulting offered by Nalo Ventures Group LLC is separate from the Nalo Credit Business CRM subscription and requires a separate appointment and payment.

Consulting services may include assistance with general business development, marketing, operations, and planning. Consulting does not include legal, tax, accounting, or financial advice and does not guarantee clients, revenue, funding, credit results, or business success.

Consulting appointments are also subject to any separate terms provided when scheduling or purchasing the service.

8. NO GUARANTEE OF RESULTS

We do not guarantee that you will earn income, attract clients, improve anyone’s credit, receive funding, or achieve any particular business result.

Any income, pricing, client, or revenue examples are provided only for illustration. Actual results depend on numerous factors, including your effort, experience, business decisions, market conditions, pricing, compliance, and client demand.

9. ACCEPTABLE USE

You agree not to use the website or software to:

• Violate any law or regulation
• Make false or misleading claims
• Guarantee credit-score increases, deletions, funding, or financial results
• Access or misuse another person’s information without authorization
• Commit fraud, identity theft, harassment, or other unlawful activity
• Copy, resell, share, reverse engineer, or misuse the software except as expressly authorized
• Interfere with the security or operation of the website or software

Access may be suspended or terminated for misuse, nonpayment, unlawful activity, or violation of these Terms.

10. THIRD-PARTY PLATFORMS

Our website and services may connect to third-party platforms, including software, payment, scheduling, email, analytics, and customer-management providers.

We are not responsible for interruptions, policy changes, security incidents, or actions caused by services we do not own or control. Your use of those services may also be governed by their separate terms and privacy policies.

11. INTELLECTUAL PROPERTY

The Nalo Ventures Group LLC name, Nalo Credit Business CRM name, website content, branding, graphics, training materials, and original business resources are owned by or licensed to Nalo Ventures Group LLC.

You may not copy, reproduce, publish, distribute, sell, or use our protected materials without written permission.

Your subscription provides limited access to use the software for your own business. It does not transfer ownership of the software, platform, branding, or intellectual property to you.

12. DISCLAIMER OF WARRANTIES

The website, software access, and related information are provided on an “as available” basis to the extent permitted by law.

We do not guarantee uninterrupted access, error-free operation, compatibility with every device or third-party service, or that the services will meet every business need.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nalo Ventures Group LLC will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website, software, third-party services, business decisions, or inability to access the services.

This includes lost profits, lost clients, data loss, business interruption, credit-related claims, or actions taken by your customers.

14. INDEMNIFICATION

You agree to be responsible for claims, damages, losses, or expenses arising from your business operations, services provided to your clients, unlawful conduct, misuse of the software, or violation of these Terms.

15. TERMINATION

We may suspend or terminate access when permitted by the applicable subscription agreement, including for nonpayment, misuse, suspected fraud, unlawful activity, security concerns, or violation of these Terms.

Terms that should reasonably continue after termination, including intellectual-property protections, disclaimers, and limitations of liability, will remain in effect.

16. GOVERNING LAW

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

17. CHANGES TO THESE TERMS

We may update these Terms as our services, business practices, or legal obligations change. Updated Terms will be posted on this page with a revised effective date.

Your continued use of the website or services after an update constitutes acceptance of the revised Terms to the extent permitted by law.

18. CONTACT US

Questions about these Terms may be sent to:

Nalo Ventures Group LLC
Nalo Credit Business CRM
Email: info@naloventuresgrp.com